Terms & Conditions

1. Scope
These Terms & Conditions apply to all orders placed via our online shop. By purchasing from our store, you agree to these terms.

2. Contracting Party
Carla Zünd
Lerchenfelderstraße 94-98
1080 Vienna, Austria
Email: caylatteart@gmail.com

3. Products
All posters and framed posters are printed on demand. Product colors and sizes may vary slightly due to screen settings or production tolerances.

4. Pricing & Payment
All prices are shown in EUR and include applicable taxes unless stated otherwise. Payment must be made in full at the time of order.

5. Shipping
Orders are fulfilled by third-party production and shipping partners. Delivery times may vary depending on destination and product availability. Any customs duties outside the EU are the responsibility of the buyer.

6. Returns & Refunds
Because each product is custom-made, returns are only accepted for defective or damaged items. See our Return Policy for more details.

7. Liability
We are not liable for delays caused by shipping partners or force majeure events. Our liability for damages is limited to the value of the purchased item.

8. Applicable Law
All contracts are governed by Austrian law and EU consumer protection regulations.