Refund & Return Policy
Custom-Made Products
All posters and framed posters are printed on demand and made specifically for you. Therefore, we do not offer returns for change of mind or wrong size ordered.
Damaged or Defective Items
If your product arrives damaged or defective, contact us within 14 days of delivery with photos of the damage. We will arrange a replacement or refund.
How to Request a Return:
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Email us at caylatteart@gmail.com within 14 days of receiving your order.
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Include your order number and photos of the issue.
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Wait for confirmation before sending anything back.
Exclusions:
– Minor color variations due to screen settings
– Slight size deviations within production tolerances
Refunds:
Approved refunds will be processed back to your original payment method.