Privacy Policy

1. Data Controller
Carla Zünd
Lerchenfelderstraße 94-98
1080 Vienna, Austria
Email: caylatteart@gmail.com

2. Data We Collect
– Personal data you provide (name, email, address, payment info)
– Order details
– Technical data such as cookies and analytics

3. Purpose of Processing
– Fulfilling your orders and providing customer service
– Processing payments and shipping
– Improving our website and services

4. Legal Basis
Processing is based on Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(c) GDPR (legal obligations).

5. Third-Party Services
We use Shopify to host our store and trusted print-on-demand and shipping providers (e.g. Gelato). Payment processing is handled by secure third-party payment gateways.

6. Data Retention
We store your data as long as necessary to fulfill the contract and meet legal retention obligations.

7. Your Rights
You have the right to access, correct, delete, or restrict your data. You can withdraw consent at any time. Contact us at caylatteart@gmail.com.

8. Cookies
Our website uses cookies for basic functionality and analytics. You can manage cookies through your browser settings.